Booking Conditions Summary
Prices
All prices are subject to availability. Prices cannot be guaranteed until full payment has been received.
Cancellation fee
Cancellation charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced.
Fees will apply where a booking is changed or tickets are re-issued.
Where a sector of a flight itinerary is not utilised without contacting the airline directly any remaining sectors may be subject to cancellation without further notification. Where this situation arises we are unable to accept responsibility for any costs incurred.
Travel Insurance
Travel Insurance is always recommended. It is the traveller’s responsibility to ensure that he/she have valid travel insurance and that it covers any pre-existing medical conditions prior to confirmation.
Special Requirements
If you have any special requests, we will pass these on to the relevant supplier but we do not have any direct control over the manner in which the services are provided and we are unable to guarantee your special request.
Frequent Flyer
Please advise your consultant of your frequent flyer details. Your consultant will pass these details on to the relevant supplier but cannot guarantee that the supplier will credit points for your booking. Please retain all boarding passes to allow verification of your travel if required.
Travel Advice
The Foreign and Commonwealth Travel Advice Unit may have issued information about your destination. We strongly advise you go to www.fco.gov.uk to find out more about your destination/s prior to the commencement of travel. Alternatively, you can contact the ABTA Information Department on 0901 201 5050
Travel Documentation
Your e-ticket is your document of travel and the information on the ticket is deemed correct. It is your responsibility to check your flight itinerary and other documents immediately upon receipt. If any details are incorrect you must advise us immediately. Please note that a flight described on your flight itinerary as “direct” will not necessarily be non-stop. All departure/arrival times for your flight are provided by the airlines concerned and are estimates only. They may change due to air traffic control restrictions, weather conditions,
operational/maintenance requirements and the requirement for passengers to check in on time. It is for this reason that you are required to reconfirm your flights with the airline in accordance with the airline’s applicable reconfirmation deadline (usually 72 hours).
Passports, Visa and Immigration Requirements
It is your responsibility to ensure that you have valid passports, visas and re-entry permits. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility.
All travellers must have a valid passport for international travel and many countries require at least 6 months (180 days) validity from the date of entry.
Please be advised that effective from 12 January 2009 passengers travelling to the United States will need to complete the I-94W form online for authorisation under the Visa Waiver Program.
For more information please go to https://esta.cbp.dhs.gov
Travel Assistance
For assistance with, or changes to, your existing travel arrangements, call us during business hours.
For URGENT AFTER HOURS assistance with existing travel arrangements please contact your Personal Travel Manager.
The Business of Travel endeavours to account for all pre-paid taxes and surcharges; however these are subject to change prior to departure.
Booking and Administration Fees may apply.
The Business of Travel will endeavour to advise clients of all time changes, however this is not always possible therefore please check your onward and return journey with your respective airline.
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